Our goal is to deliver ordered items to you as quickly as possible. We have partnered with one of Canada's leading postal service providers, Canada Post, to provide you fast and reliable service throughout Canada. Just confirm the delivery address when you start the payment process and your order will be delivered to your door. 

Merchandise can only be left in a secure location. If you're unavailable to sign for the delivery and a safe drop location is not available, the courier will leave you a notification card indicating how to obtain your order. 

Delivery of oversized items to customers in certain remote locations (such as Air-Stage communities) may not be possible. In these instances, a customer service representative will contact you to discuss the handling of your order. 

The service options and number of days required for delivery have been highlighted below and are estimated based on the number of business days it would normally take, but it is not a guarantee. Orders to small centres or remote locations may require extra shipping time. Most orders are shipped within two business days of order receipt. 

At present three options exist: -

Regular Parcel: Regular Parcel delivers within 3 business days locally, 4 to 6 business days regionally and 5 - 10 business days nationally between major Canadian centres.

Priority Courier: Noon next business day locally and regionally; and Next business day nationally (between most major Canadian centres). Service standards are based on the date of the order plus the number of business days required for delivery and do not include weekends and statutory holidays. Orders placed on weekends and statutory holidays will be counted as originating on the following business day.

Arrange to Collect: E-mail or telephone correspondence can be used at the time of placing the order to arrange for the collection of ordered items. On confirmation of the request, orders will be packaged and ready for collection at our Oakville warehouse.

If you require further information or assistance concerning the delivery of your order, please submit an e-mail request or you can contact us directly by calling Customer Service at 1-905 829-4278.